Oregon Based Commercial Bank

Company Description: Oregon based Commercial Bank
Industry: Banking & Financial Services
Solution: TRIRIGA – Real Estate and Lease Accounting, Space Management, Work Order and Project Management
Services: Implementation & Training
The ValuD Difference: SaaS implementation of TRIRIGA OOTB solution helped achieve cost savings


Challenges

An Oregon based commercial bank was looking to procure a real estate, facilities and lease management software solution that could integrate all of their various current systems into one, streamlined solution. At the time, the bank was using Archibus version 17, Landport, and Microsoft Office products to manage all facilities, work order, space planning and real estate and lease portfolio-related activities. Instead of using multiple systems, the client preferred to have a single, more robust system which would not only serve as a centralized database but also eliminate the need for disparate systems.

The client wanted the new system to eliminate redundancies and improve efficiency by incorporating industry best practices in the Real Estate and Facilities business area. They also wanted it to provide advanced reporting and planning capabilities, streamlined rent and lease commitment scheduling, real estate financial metrics and capital planning, real-time space planning and enhanced work order tracking. The system had to serve as a single source of record for document management including space plans, legal documents, invoices, and photos while also integrating with other software applications used by the bank. In addition, the new system had to be scalable to accommodate future company growth.

Solutions

Due to the client’s limited budget, ValuD proposed to leverage the out-of-the-box functionalities of IBM TRIRIGA’s Real Estate, Space Management, Work Order Management and Project Management modules to satisfy the client’s requirements. The goal was to get the client up and running quickly and the user base familiar with the OOTB features of IBM TRIRIGA. Then they could identify and request for enhancements, if needed, that would provide a more tailored version of the product. These enhancements could either be configured by the client or by ValuD at that point in time.

ValuD also suggested that the solution be hosted as a Software-as-a-Service (SaaS) solution using IBM’s Softlayer environment since it would provide the highest return on investment for the client. ValuD then proceeded to load the portfolio data for the Real Estate Management functions followed by integration of the IBM TRIRIGA application with Peoplesoft and ADP. Lastly, ValuD trained the client’s team to use IBM TRIRIGA Real Estate Management functions for data entry, business processing and reporting.

Results

With the successful implementation of IBM TRIRIGA in the SoftLayer environment, the client has been able to consolidate and streamline their business processes within a single system (IBM TRIRIGA) at the lowest possible cost. To achieve the banks’ goals, ValuD went the extra mile to include certain additional requirements requested by the client mid-way through the project and still managed to complete the project on time and within the tight budget. The solution implemented by ValuD improved the user experience with consolidated screens and a simplified data entry process. Other enhancements included new custom reports and dashboards and real-time integration into Umpqua Bank’s accounting systems. The successful project has driven cost savings, revenue stream enhancements, better cost controls, and streamlined project management processes.