ValuD Course Code: VTA511-HD
IBM Reference Code: TA511
Duration: 1 Day
In this course, you will learn how to configure and issue facility service requests via IBM TRIRIGA’s Request Central.
- Overview of the Maintenance Management module discussing how the processes will work leveraging each component
- Create and populate the service matrix and learn how the system automates the assignment of work
- Manage the request process and the multiple options for collecting the requests. Addresses Request Central, the Contact Center, and Dispatch Management