IBM TRIRIGA Request Management

ValuD Course Code: VTA511-HD
IBM Reference Code: TA511
Duration: 1 Day


Discount For Groups Available

Overview

In this course, you will learn how to configure and issue facility service requests via IBM TRIRIGA’s Request Central.

  • Overview of the Maintenance Management module discussing how the processes will work leveraging each component
  • Create and populate the service matrix and learn how the system automates the assignment of work
  • Manage the request process and the multiple options for collecting the requests. Addresses Request Central, the Contact Center, and Dispatch Management

Prerequisites

VTAS26, VTA561-SR